At WaitWizard ("we," "our," "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information about you when you use our website, https://waitwizard.io ("Site"), and our services ("Services"). By using our Site and Services, you agree to the terms outlined in this Privacy Policy.

a. Information You Provide

• Account Information: When you sign up for an account, we collect information such as your name, email address, and any other details you provide.
• Customer Support: If you contact us for support, we may collect information about your request and how to contact you.

b. Information Collected Automatically

• Usage Data: We collect information about how you use our Site and Services, including your IP address, browser type, operating system, referring URLs, page views, and timestamps.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and provide tailored content.

c. Information From Third Parties

• Payment Information: We do not collect payment information directly. Instead, all payment processing is handled by a third-party provider, Stripe. Stripe may collect and process your payment information under their own privacy policy, which you should review here.
• Integrations: If you integrate third-party services with our Site, we may receive information from those services as permitted by your settings.

We use the information we collect to:

• Provide, maintain, and improve our Site and Services.
• Manage your account and respond to your inquiries.
• Send you administrative messages, updates, and other communications.
• Personalize your experience on our Site.
• Analyze usage trends and improve the effectiveness of our Site and Services.
• Comply with legal obligations and enforce our terms and conditions.

We do not sell your personal information. However, we may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who help us operate our Site or provide other essential services.
• In Connection with Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.

• Access and Correction: You have the right to access and correct your personal information at any time by logging into your account or contacting us directly.
• Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Please note that you may still receive administrative communications.
• Data Deletion: You can request the deletion of your account and personal information by contacting us. We will comply with such requests unless we are required to retain your information for legal or legitimate business purposes.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

If you are located outside of the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different country. We take steps to ensure that your information is treated securely, in accordance with this Privacy Policy.

Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date.

If you have any questions or concerns about this Privacy Policy, please contact us at contact@waitwizard.io or through the support page here.