Welcome to WaitWizard.io ("Platform," "Service," "we," "us," or "our"). Please read these Terms of Service ("Terms") carefully before using our website and services.

By accessing or using WaitWizard.io, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.

1. Service Description

WaitWizard.io is a software-as-a-service (SaaS) platform that provides businesses with tools to manage waitlists, reservations, and customer communications.

2. Eligibility

To use our Service, you must be at least 18 years old and capable of entering into a legally binding agreement. By using WaitWizard.io, you represent and warrant that you meet these requirements.

3. Account Registration

  • 3.2 You agree to provide accurate, current, and complete information during registration.
  • 3.3 You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.
  • 3.1 You must register for an account to access the full features of the Service.

4. Subscription and Fees

  • 4.1 WaitWizard.io offers various subscription plans. By selecting a plan, you agree to pay the associated fees.
  • 4.2 All fees are non-refundable unless otherwise stated in these Terms or required by law.
  • 4.3 We may change our fees and payment policies at any time. Changes to fees will be effective upon your next billing cycle after notice of the change.

5. Use of Service

  • 5.1 You agree to use the Service only for lawful purposes and in accordance with these Terms.
  • 5.2 You may not:
    - Use the Service to transmit spam or unsolicited communications.
    - Engage in any activity that could harm or disrupt the Service or other users.
    - Reverse-engineer, decompile, or disassemble any part of the Service.

6. User-Generated Content

  • 6.1 The Service allows you to configure and upload various types of content, including text, graphics, and other materials ("User Content"), for use within your waitlists and related services.
  • 6.2 You are solely responsible for the User Content that you create, upload, and configure on the Platform. This includes ensuring that your User Content:
    - Complies with all applicable laws and regulations.
    - Does not infringe on any third-party intellectual property rights, privacy rights, or other legal rights.
    - Is not defamatory, obscene, offensive, or otherwise inappropriate.
  • 6.3 We do not pre-screen User Content but reserve the right to remove or disable access to any User Content that violates these Terms or is otherwise objectionable, at our sole discretion.

7. Intellectual Property

  • 7.1 All content, software, and services on WaitWizard.io are owned by us or our licensors and are protected by intellectual property laws.
  • 7.2 You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
  • 7.3 You may not copy, modify, distribute, sell, or lease any part of our Service.

8. Termination

  • 8.1 We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice.
  • 8.2 Upon termination, your right to use the Service will immediately cease, and all data associated with your account may be deleted.

9. Disclaimers and Limitations of Liability

  • 9.1 The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
  • 9.2 We do not guarantee that the Service will be uninterrupted, error-free, or secure.
  • 9.3 To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless WaitWizard.io, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your User Content, or violation of these Terms.

11. Modifications to the Terms

We may modify these Terms at any time. We will provide notice of changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Service after any changes indicates your acceptance of the modified Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at contact@waitwizard.io or through the support page here.